Meet Jackie Pelland

Meet Jackie Pelland

Tell me a little bit about yourself. I grew up in small town Iowa. My family had its share of hard times when I was growing up, which I think created a deep form of resilience in me – a sense that if you adjust how you think about things, you can survive the...
Meet Michelle Owens

Meet Michelle Owens

Tell me a little bit about yourself.  I grew up in an entrepreneurial family in the Cedar Rapids area. I’ve taken this grit into the business world, spending half my career in large, locally owned companies and the other half in small. I’ve led people, programs and...
Injury prone

Injury prone

I used to ride my bike a lot. For 10 years, I joined the bike ride across Iowa every July sponsored by the Des Moines Register. Each year after about 200 miles, my right knee would be a problem. Each downstroke on the pedal brought a shot of pain. The problem was...
When you leave the room

When you leave the room

What do you want people to say about you when you’re dead? Before you read any further, stop right now and think of at least one thing you would want people to say about you. Do you have something in mind? Good. If you haven’t thought of something yet, this is your...
Promises, promises

Promises, promises

The whole point of accountability inside your organization is living up to your promises – to each other, to your customers. The thing that kills accountability is rarely a lack of audit. Many organizations have adopted the stance of “trust but verify.” But when...
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