Do you find yourself DREADING tough conversations in the workplace?
It’s normal to avoid bringing up difficult issues or addressing problem behavior at work, but avoiding them is costing you and your organization big time.
In this webinar, we discuss:
- What makes tough conversations so tough.
- The psychology of confrontation that will help us stay calm and clear when others deflect or get defensive.
- An overview of some of the fundamental interaction skills – from mindset to tactics.